Terrible Work/Life Balance - Recensione dipendente - Customer Service Representative (CSR) presso Akima

2,0
23 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Comprehensive benefits in terms of different types of insurances. Pretty decent job security as there is always more than enough work to go around. The union also is passionate about protecting its workers and will fight (and often win) to get your job back. Direct management ranges from terrible to awesome depending on the unit you are in and level in the chain of command.

Svantaggi

If you ever plan on starting a family, please avoid. There's no parental leave and now a huge lack of flexibility for hours worked due to desk sharing. There's also no personal time, about a week of vacation for 1st year there (does increase), and a week of sick time alloted each year. LDRM (the joint contractor Akima is part of) has refused to negotiate in good faith over reasonable asks by the union. LDRM even tried to ignore the law for accommodations of disabilities. The supervisors and managers, if they are decent, seem to not be given the time of day in terms of improvements by the higher ups.

Esplora altre recensioni su Akima

5,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay is pretty good.

Svantaggi

Didn’t really seem to have much opportunity for growth.

3,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Rational, problem-solving focused, and minimal interference in work.

Svantaggi

Can be pragmatic to the point of cold-heartedness. Due to being cost-focused, contract was significantly underbid and understaffed, leading to stretching of resources. Benefits are very minimal.

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