NOC Support - Recensione dipendente - NOC Support Shift Lead presso Alarm.com

Nice office space good environment

Expensive area for finding housing

Company culture - the people are great. Decent benefits for a single person Interesting products and projects Work from home flexibility (2 days)

Compensation could be more competitive for the area. Unfortunately, they are taking advantage of the employer market right now, and offering salaries 6k less than what starting salaries the year prior was offered. Your manager definitely has the biggest impact on your time here, with little regulation or management above them. It will entirely shape your experience, for better or for worse. Decreased work from home flexibility - when I accepted the offer, my recruiter told me it was typical for employees to work from home around the November and December holidays, with no need to take all your vacation days to do so. At the last minute, this norm was mysteriously taken away, and depending on your manager, employees were told to either use their vacation days or be in the office the day before and after Xmas. Cozy. The AI strategy here is starting to finally look like an actual strategy, but before that it was in every sense of the world a mania and definitely shifted the culture in a bad way. Kudos to the people who attempted to take leadership and actually formulate our strategy. HR here is kind of useless, the team is extremely bloated. Onboarding was not a fun experience.