Ok for a while - Recensione dipendente - Customer Service Representative presso Alight Solutions

2,0
12 lug 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You learn about customer service and you are provided training. The start pay is higher than minimum wage. The location is good and there are cool team building activities.

Svantaggi

With the passing of time you get more responsibilities, and then some more on top of that, you get more clients and as much as 5 skills more but your pay remains...the same. Also, you have to be lucky and get a good manager. Mine was very unprofessional, she discussed monthly evaluations out loud to stress us out. She also showed favoritism, for example she has a favorite employee and she encourages the employee to avoid work so he can run the managers personal errands.

Esplora altre recensioni su Alight Solutions

5,0
2 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility Work life Balance Very customer centric

Svantaggi

Some deadlines can be hectic

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Risposta di Alight Solutions
6mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
3,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Team leaders are good, supportive and caring. Want you to thrive as long as you do your job.

Svantaggi

Job is very temporary. Based on Performance.

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