Good people, unfortunate employee insurance benefits - Recensione dipendente - Claims Service Representative presso Allstate

3,0
15 ago 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have had a great experience with middle and upper management at Allstate, the best anywhere. They put the emphasis on the customer experience, where it belongs and they are good people. They try to recognize their employees hard work.

Svantaggi

Pay and benefits aren't up to par. I can't even afford to carry any health insurance, the premiums are too high and the deductible is disgusting. The pay isn't great either, it is okay... but not enough to keep me considering I have no insurance on myself or my kids.

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5,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong brand recognition makes conversations with clients easier.

Svantaggi

Compensation and commission structures can feel inconsistent depending on the office.

3,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Svantaggi

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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