Steer Clear - Recensione dipendente - Remote Coding Auditor presso Altegra Health

1,0
27 set 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible schedule and ability to work from home are excellent. Opportunity for a newly-credentialed coder to gain experience in coding and update the resume with current experience. Part-time schedule gives you a chance to look for a 'real' job.

Svantaggi

Hired July 2016, completed training a month later. Received one email regarding a username/password for accessing company system; after a week without further contact, I called the Help Desk for assistance. Only then did I receive instructions for configuring and accessing the coding portal. THEN my account information was submitted late, necessitating another week's wait for me to even have access to the coding system. I had no information on who I reported to and resorted to digging around in the company organizational chart to find out the name of my advocate. I emailed the advocate to introduce myself and request information. No expectations for accuracy or productivity were shared, either in training or once in production. Chart review system is cumbersome and poorly explained. It took over a week to have my initial charts QAed. No timeframe given for when the coder can be released into regular production. It's to the point I'm logging in daily just to see if I still have system access (and can therefore consider myself hired). Payscale is nebulous and does not appear to reflect what I was told by the recruiter (e.g., per-chart depending on chart length; it's reported as hourly on my pay stub). Despite the fact that there are several hundred coding updates going into effect October 1, there are no plans for training coders on these. Basically, ZERO communication, disorganized onboarding process, no goals or expectations indicated.

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5,0
19 mag 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

management, technology, benefits, salary, hours

Svantaggi

frequency of chart allocation can be challenging during some months

2,0
28 giu 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

When the work is there is a good place to get your feet wet as a coder. The salary is low while you are slow but once you get your speed up it is ok.

Svantaggi

Pay is extremely low unless you are very fast and if you are fast enough to make good pay you won't make your 95% accuracy. The worst thing is you will be working your tail off and then suddenly there will be no work. I am a current remote coder, at least as far as being able to log on to the systems, but I haven't worked in over 2 months with no explanation from management and no communication about expected work in the future. In fact the so-called advocate I was assigned won't even respond to me. It is not fair that you are laid off and they don't even tell you. They just don't give you any work. A few of the coders with the highest QA scores are getting a little bit of work but most of us get none. Very poor communication and very poor consistency. They won't even tell you if you need to look for another job. Poor ongoing training.

4
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