Not the best experience - Recensione dipendente - Call Center Representative presso American National Insurance

2,0
22 mar 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

37.5 hour weeks, weekends off. Hybrid schedules. Training was decent.

Svantaggi

Leadership was lacking communication. Unable to be flexible with time off due to closures in Daycares and school during the pandemic. Unable to make up time depending on who the supervisor was that day and what mood they are in. Hour lunches were constantly reduced to 30 minutes. You were questioned if you had to take a bathroom break. Supervisors never available for escalated calls. Behind the time in technology and everyone suffered for it.

Esplora altre recensioni su American National Insurance

5,0
6 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great place to build your career.

Svantaggi

Nothing to advise at this time.

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Risposta di American National Insurance
1mo
We're thrilled to hear about your positive experience. Our team works hard to create a supportive and engaging work environment. Thank you for sharing your feedback!
2,0
2 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company offers valuable insurance education opportunities and a tuition reimbursement program that supports professional development.

Svantaggi

There is little incentive for long-term loyalty. Compensation appears to be based on legacy pay structures, resulting in new hires sometimes receiving higher starting salaries than long-tenured employees with extensive institutional knowledge and expertise in company processes.

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