RUN AWAY - Recensione dipendente - Customer Service Associate presso Ancestry

1,0
1 ago 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-You can quit. You can walk away from the job and find the job you deserve. - You can learn that your losing your job on social media.

Svantaggi

Ancestry as a company likes to brag they made over a BILLION dollars in revenue last year. However they can’t seem to share any of that revenue with their employees. Earlier this year (2018) Ancestry let go of 50+ employees at our corporate office. Just this month they announced they are closing the call center. Don’t worry though- their press release in the newspaper states that it only affects “less than 100 people”. It’s not like those “less than 100 people” have families or house payments or anything. Ancestry doesn’t care about delivering a functional website or app, they are worried about how much money you’ll spend on an AncestryDNA kit. Ancestry “releases” each new feature in “BETA testing” that way when members are complaining for over 3 years that their DNA Circles aren’t working- you can explain it’s a “BETA feature” so the development team is “still working on Improving the feature.”

Esplora altre recensioni su Ancestry

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company culture, supportive team, smooth onboarding process, strong career stability, and meaningful work. My interview experience was very positive, and the recruiting and onboarding teams were helpful, responsive, and professional throughout the process.

Svantaggi

There is always a learning curve when joining a new company, especially while understanding internal systems and processes, but the team has been very supportive.

3,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It’s a great product and people are customer obsessed.

Svantaggi

Misogyny is baked in to the culture.

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