Vantaggi
Benefits are pretty good as far as health, dental, life, and educational. Ancestry throws a quality Christmas party and the Summer party was good too.
Svantaggi
Member Services (call center) is in a separate building from the rest of the Corporate office. It is very detached, and appears that is intentional. You are not able to transition to the Corporate side, as Ancestry's culture does not value the phone workers. They only hire for Corporate from the outside, or a select group of favorites. Currently, there is an 88% attrition rate in the call center, and after hiring approximately 250 people in the last 6 months, we are already very short. Customers can be very abusive (had no idea before working here that Genealogy was such a big deal). Member Services has managers sleeping together, family members related by marriage working in the same area, and extreme nepotism in hiring. You should consider other venues before accepting a job at Ancestry.