Very Different Experiences Depending On Team - Recensione dipendente - Operations presso Angi

3,0
7 gen 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Team events. You're encouraged to get to know the people you work with, even if you are not part of the same business team. The company itself experienced an enormous amount of growth which felt exciting to be a part of. The meals and snacks are appreciated--even if it is just a way to keep you in the office working. Depending on which team you work with and who your supervisor is, you may find yourself working with someone who would provide you many opportunities to learn. There are several really great middle managers and the ceo is friendly while serious and brilliant.

Svantaggi

I'm sure the company and management has advanced and changed some of their policies since I ended my employment there, but a few of the things I disliked that ultimately led me to seek other employment centered around the internal culture. I had fun getting to know coworkers at happy hour events, but there was a heavy drinking culture. There were expectations to be available near round the clock. There were evident office politics and a hierarchy based on favoritism. I did not work within customer experience, but the hierarchy consistently put customer service associates down when they were some of the hardest working and highest contributing members to the company, which was at times hard to witness. I'll never forget having a conversation where I learned how little they made but yet how much was expected of them. While most of the company can enjoy and afford to take time off for vacationing, that was not a reality for CX. Finally, the lack of clear advancement and learning opportunities outside of favoritism was an issue I knew I did not want to attempt to ride out.

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Risposta di Angi
7y
Thank you for taking the time to provide us with feedback. We are continuously working to cultivate an open, transparent, and results driven environment (“Data Beats Opinion!”) where everyone has the potential to develop personally, professionally, and deliver real impact to the platform. And we are always looking for ways to ensure that folks are bringing their whole selves to work ("Enjoy the Journey!"), where they feel valued, are treated fairly and with respect, and maintain a healthy work-life balance. It is regrettable that this was not your experience here. If you are open to it, please feel free to provide further feedback to me directly on ways we can improve. Thank you, Mike Wanderer SVP, People Operations

Esplora altre recensioni su Angi

5,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Excellent work atmosphere with fun, friendly and intelligent people! Besides the culture, the work/life balance is great! I feel very fortunate to have this career that Angi has provided me!

Svantaggi

A lot of org changes over the years has been somewhat difficult to navigate at times.

2,0
29 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Svantaggi

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
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Risposta di Angi
3w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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