Vantaggi
Decent pay, great benefits, work from home, opportunities to grow.
Svantaggi
You will be Micromanaged, stressed out about metrics all the time, and expected to handle each of your calls perfectly. If you don't get ready to hear about it from your manager. I was hospitalized and the only thing i was told was i would get a warning on my attendance after I used up will my sick time. It was just horrible. I couldn’t believe that one of the best companies in the world treated their employees this way. At the end of the day all Apple really cares about it sucking their employees and customers dry all for profit. Most of the time your manager will only comment on what your doing wrong and looking at metrics all the time is so draining and toxic.