Best CSR Job I Ever Had - Recensione dipendente - Call Center Representative presso Aramark

5,0
22 dic 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Competitive starting wage. - Decent opportunities for advancement, if you're aggressive. - Generous benefits program. - Close-knit environment with a focus on teambuilding. The call center was mostly a great place to work. The hours were consistent for full timers, the wage was good (and got bumped up to double time and a half on stats, go go health care industry!), they promoted from within and I saw a couple of people proceed up the chain during my time there. Regular reviews with raises commensurate to your performance, and usually very realistic expectations as far as workload was concerned.

Svantaggi

- Extremely conservative corporate culture (not a dealbreaker, I just prefer looser environs) - Somewhat cheap on coverage during busy hours. The folks at the top had their ties on pretty tight. Considering the call center crew was mostly 20-somethings and the management were 40- and 50-somethings, I suppose it's not all that unexpected that we butted heads from time to time, but it would have been nice to be able to laugh before 5 PM without worrying about getting in trouble. Also, while the staffing was typically decent, there were certain periods where we'd just be swamped on a consistent and predictable basis and we wouldn't have enough people.

Esplora altre recensioni su Aramark

5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have a flexible schedule

Svantaggi

Work load can be heavy

5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working as a Lead Barista has been a rewarding experience that has helped me grow both professionally and personally. The role has strengthened my leadership, communication, and problem-solving skills while allowing me to mentor and support team members. I enjoy creating positive customer experiences, managing daily operations, and ensuring high standards of quality and service. The fast-paced environment has taught me how to multitask effectively, stay organized, and work under pressure. This position has also provided valuable experience in training staff, inventory management, and team collaboration. Overall, being a Lead Barista has been an excellent opportunity to develop skills that are transferable to leadership and project management roles.

Svantaggi

While being a Lead Barista has provided valuable leadership and customer service experience, the role can be challenging at times. The fast-paced environment often requires managing multiple responsibilities simultaneously, including customer service, beverage preparation, inventory management, and team support. Staffing shortages and high customer volume can create stressful situations, especially during peak hours. The position also requires long periods of standing, frequent lifting, and maintaining energy throughout the shift. Additionally, balancing leadership responsibilities with daily operational tasks can be demanding, particularly when addressing customer concerns or training new employees while meeting service expectations

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