big waste of time! - Recensione dipendente - Travel Concierge presso Arch Vacations

I just finished the last training class and was moved to the sales floor this week. My first day on the sales floor the one girl next to me sold 3 and the person on the other side of me sold 2. Both made almost $500 for the day! I see the opportunities here to make a good living and career!

Cold calling, you are calling previous vacationeers introducing them to the company and attempting to sell them their next vacation. So you do need sales skills to succeed.

I liked a few of the people I worked with.

You aren't paid what they make it sounds like. You HAVE to be logged onto your dialer to get paid. Even if you take a restroom break you aren't getting paid. The hours are actually shorter than you think. You have to come in an hour and a half early if you want to get close to a 40 hour work week. When I got my first paycheck it bounced and I was charged NSF fees that they wouldn't pay me for. Management yells at you in front of everyone else and puts you down in front of others. Very unprofessional. They expect you to sell a vacation collection to anyone regardless of their situation. Even if an elderly person who can't travel anymore, or if it is someone who is going through cancer, someone who had a dearth in the family, or they are living on social security. Management even says if they don't travel try to get a sell that they can give to someone else as a gift. It's very cut throat and disrespectful. Their slogan inside the office is "buyers are liars". This company isn't even listed with the BBB. This should have been my first sign. Worse place I've ever worked. If you don't make your sales quota in the first month you are fired. They won't let you come to the office and pick up your check. They say it's company policy. Even if you return your headset, and training materials upon leaving the company, you will still be charged $125.00.