Raises? What's that? - Recensione dipendente - Systems Support Analyst presso Arizona State University

2,0
26 lug 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pros - Lax dress code, good people working with you usually, and it's not a terrible job. Sure, we have our busy moments, but all in all, it's not that stressful for 7 months out of the year. You also get to meet pretty important people like Lucy Hawking (Stephen Hawking's daughter). Also, in my specific position, I have a fair amount of autonomy to get things done how I want and when I can.

Svantaggi

I know Arizona is in a budget crisis, but downsizing the workforce and then expecting everyone else to pick up the slack without any type of raise is horrible. For the last 4 years, we haven't even received cost of living increases. My area of support used to have 26 people taking care of over 10,000 machines. Now, we have 8. For 4 years, I have maintained the only perfect customer rating in our group with one person, me. I don't know if I can continue providing excellent support for no salary increases or even opportunities to move up the food chain. Lately, the level of work has shot through the roof and I can't keep up - even when informing management of the problems I face.

Esplora altre recensioni su Arizona State University

5,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good research environment and great teachers

Svantaggi

Long hours working on research

2,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Competitive pay for some positions, some great colleagues.

Svantaggi

The "culture" in some non academic departments is incredibly toxic. Employees often see others as competitors and some will try to throw others under the bus to avoid being in trouble from senior leaders. It is slow to get any work done if you need upper admin approval and often time work that you have created and completed is thrown away and never looked at again. Personalities of some administrators is very fake and friendly, when they will cut you with no regard or thoughts. The senior administrators of ASU act in a cult like manner and tightly control many goals, works, etc. You will most often have little to no freedom to accomplish the goals that you know would be best for your department because you spend an inordinate amount of time on projects deemed important to senior leaders, that have little to no impact but padding a report for someone in Fulton. Culture is extremely toxic in many areas, and senior leaders refuse to listen to those serving and trying to provide feedback. There is heavy turnover in many areas, while adminstrators turn a blind eye to it and chalk it up to "normal" turnover. Many mid level managers end up sick, stressed, seeking new employment, or taking FMLA to try to deal with the stress and trauma. You will have little opportunity for advancement unless you move departments regularly, or by hunkering down to be a lackey. Routinely expect last minute requirements and expectations, budget cuts without notice, and little to no professional development or support. Depending on the area you may also deal with difficult students/parents who are not held accountable for their actions.

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