Treated like a robot and not a person !!! - Recensione dipendente - Customer Service Representative presso Arvato

2,0
13 nov 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Most co workers were nice. Salary was okay and average. Training was great.

Svantaggi

Per 8 hour shift we were only allowed a maximum of 7 minutes to go to the toilet and get tea or coffee. Problems with computer system almost constantly crashing and freezing up. Having to take notes in wordpad. Also being told that if the computer system does this just ignore it and continue taking calls anyway. We had to log it in later. Also sometimes not being able to take short breaks or lunch due to many customers calling.

Esplora altre recensioni su Arvato

5,0
5 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team, growing company and development opportunities

Svantaggi

Demanding clients with high standards

1,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company and good employees

Svantaggi

This is one of the worst places I have ever worked. They do not care about their employees here; to them, you are just another number. They get upset when you use your sick days, even though they are a legal right, and then retaliate against you by punishing you when you return to work. And be careful about filing a complaint with Human Resources because they are two-faced. Instead of helping you, it often ends up backfiring on you. That is why no one feels comfortable going to them. This company does not appreciate or value its employees unless you have connections or favoritism. Management, starting from the top, has no clear direction. Everything constantly changes, even when it is not the best option, simply because someone higher up decided it. The environment feels outdated and authoritarian, like something from another era. There is a lot of hypocrisy, resentment, and abuse of power.

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