Vantaggi
* Annual team day out for the Client Services team, which was a nice opportunity to socialise and build relationships.
* Free fruit was sometimes provided, which was a thoughtful initiative when available.
* “Fizzy Fridays” each week, where employees could enjoy a complimentary soft drink.
* Friendly and supportive company culture with strong values.
* Good onboarding and training when first joining the business.
* HR and senior management were approachable and communicated well when support or guidance was needed.
* Worked with genuinely friendly and supportive colleagues, making the day-to-day environment enjoyable.
Svantaggi
Here are your points rewritten into a clear, professional list suitable for Glassdoor:
* Promised career progression through the Academy did not materialise. During my interview, I was told I would have the opportunity to move into a sales role within six months, but this never happened.
* Internal progression opportunities felt limited. Despite being told there were no sales vacancies, the company continued hiring externally for the same roles instead of promoting existing employees.
* Spent nearly two years in the Academy without progressing into the role I had joined to pursue.
* Was moved into Client Services and this was presented as a progression, despite it not aligning with my career goals or the role I had originally been promised.
* Outdated and unreliable IT systems. Computers regularly froze multiple times an hour, affecting productivity, despite repeated complaints from colleagues and myself over a long period.
* Lack of investment in technology, with systems feeling old and inefficient compared to modern workplace standards.
* Staff facilities, including the kitchen, communal areas and toilets, could be cleaner and better maintained.
* Long working hours compared with the level of pay.
* Commission structure felt unrealistic, making it very difficult for employees to earn meaningful commission despite working hard.
* Overall, there was a disconnect between what was promised during recruitment and the reality of career development within the business.