Job - Recensione dipendente - Customer Service Representative (CSR) presso Assurant

3,0
6 mag 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work. I like the people I work with. I'm good at my job. Lots of learning activities.

Svantaggi

QA expects you to be God. You never make commission and scored so low due to QA grading system it's self defeating. The pay is so low you cannot live on it. You can't move up due to QA scoring system. QA is worse micromanaging I've seen in my lifetime. Customers or all mad yelling at you for over 20 minutes in a call.

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Risposta di Assurant
3y
Thank you for your review and for being on the Assurant team! We are happy to hear that you're enjoying our flexible work arrangements and learning and development opportunities. We have made sure to share your feedback internally to help us continue improving our employee experience. However, we also encourage you to take any concerns to your manager or People Partner.

Esplora altre recensioni su Assurant

5,0
5 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work for.

Svantaggi

Pay can sometimes be lower than market average

2,0
28 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work across all lines of business allows for a flexible work environment

Svantaggi

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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