Management is clueless to internal policies. They will tell you one thing and it's completely opposite from HR standards. Internal Transfer Policy is 9 months, so if you are better suited for another role, they will do everything in their power to hold you back. Auto Claims Adjuster is not Insurance unlike the rest of their business lines but is a Warranty Call Center and is unlicensed. They will not pay for any of your insurance licenses so steer clear.