Vantaggi
Remote, good coworkers, sadly that about it.
Svantaggi
More details below, but the long and short of it is this, do not work here. There are no processes put in place to support staff. Overtime is expected, you WILL work until the job is done. Since they only hire salary, no overtime. 60+ hour weeks for months on end. No bonuses, no incentives. If you don't like this, you are told "this is the job, you can leave". Benefits are awful, with high deductibles that save the company money. Constantly tries to get Asure employees to test their products instead of of hiring an actual team. They released their pay card last month, and it felt like a sales pitch on what supposed to be a company wide meeting about how the company is doing. Management is awful, and resorts to threats and terminations instead of trying to fix issues. The current director of client onboarding is rude, abrasive, and consistently bullies all of the employees under her. The HR team is a joke, dismissing any complaints laid against her. No job security, everyone on her team feels like their head is "on a chopping block". Worst part is Asure doesn't realize the big issue they have, as most of their teams are in group chats sending each other links for other jobs and reviewing each other resumes. The sales team is held to unrealistic expectations, and there are constant issues if Asure not paying out commissions when they are supposed to. You are told that you will have a grace period, but will immediately be put on a performance improvement plan if you do not meet your quota your first month. Absolutely no training for your job role. They provide system training on their software, but nothing specific for you job function. Everything is passed on from employee to employee, so there are 6 different ways to do 1 task. Asure preaches about "communication between teams" but takes no steps to actually implement anything. Constant "releases" that only further muddy and break the software. Full functions have been broken for months with no plan mentioned in fixing these functions, for example, clients can't reset their own password at the moment, despite there being a forgot password link. It just doesn't work. Our "Star employee" on the team was on was singled out on a call as an example to what our employees should try and achieve , then put on a PIP.
