lack of interest in customer service - Recensione dipendente - CSA presso At Home

2,0
22 feb 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- decent discount - fine co-workers - lovely customers - sometimes the merchandise is enjoyable to sell

Svantaggi

- store bills itself as a self-service warehouse, which means that customers are expected to find the merchandise for themselves. Often they find this frustrating. Then they seek more customer support than the store has the resources to provide. - not only does the store pay as little as possible (minimum wage) but it operates with as few employees at a time as possible (so employees can't expect a regular schedule) - it's really hard to provide great customer service in this environment

Esplora altre recensioni su At Home

5,0
31 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Clear expectation with freedom to be creative

Svantaggi

I don’t have a con.

1,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fine enough coworkers to be around

Svantaggi

Horrendous corporate staff. Overly aggressive marketing for customers that clearly don't seem to actually care to buy anything. 90 day no question return policy means customers buy things constantly and return them even faster. Terrible inbound freight allocation, dozens of the same item are sent on each and every truck that do not sell. Overpriced, ugly, and uncomfortable furniture that sits and fits for months on end. Corporate will tear you a new one for not getting enough customers to sign up for ad bloated emails and text marketing, while also pushing a credit card with terrible benefits from a scummy bank. Will be out of business before the end of the decade.

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