Too much work, not enough support, HR is fake - Recensione dipendente - Senior Claims Examiner presso Athens Administrators

2,0
30 mar 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Salary and benefits are decent but quickly are becoming less competitive. If you like independently working with little to no oversight until you mess up- this is your place. There are no metrics or relevant data measured and performance reviews are arbitrary and mostly based on how much the manager or HR likes you.

Svantaggi

If you’re mediocre they will allow you to continue to flounder and bring down your team without taking any steps to fix it with additional training or support. Every attempt to bring change or ideas to the table is either ignored or reacted to badly. Management is reactive not proactive. They do not take constructive criticism or make improvements until something has gone wrong. Many supervisors in management are inept at best or dangerously undertrained/ not knowledgeable. Oversight is very behind and management tends to blame rather than support. Nepotism is obvious at all levels.

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Risposta di Athens Administrators
4y
Your review indicates you are a current employee who has been here more than 20 years, which is a small pool of employees and as such, we are very disheartened by your feelings on Athens and our culture, as we strive for a positive work experience. We do encourage you to reach out to your HR Business Partner or the EVP of HR to discuss your concerns directly as we want to be sure they are addressed immediately.

Esplora altre recensioni su Athens Administrators

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great atmosphere and supportive environment.

Svantaggi

Learning different supervisors styles was difficult.

1,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company has a lot of programs and claims so you will always be needed

Svantaggi

In my experience, workloads were difficult to manage, and staffing levels did not always keep pace with claim volume. Communication from management could be inconsistent, and I felt that employee concerns about training and support were not always addressed effectively. This created a stressful work environment and made it challenging to maintain work-life balance.

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Risposta di Athens Administrators
1d
At Athens, we're committed to fostering a supportive workplace where employees have the resources, development opportunities, and communication they need to succeed. While we recognize that individual experiences can vary, we regularly seek employee feedback and use it to better support our teams. As this review states you are a current employee, we encourage you to reach out to your HR Business Partner right away to help have your concerns heard.
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