You will get great sales experience in this position, You bonus quarterly if you meet your goals and you get discounted rates on hotels. If you also get the chance to build relationships with your coworkers and clients which helps get your name out there.
Svantaggi
Long hours and no work life balance promoted. The benefits are also terrible. The insurance is minimal and you have to pay a lot, especially if you have dependents. The PTO is also bad, they give you 10 days to begin and no paid holidays.
Risposta di Atrium Hospitality
7y
First, thank you for your patience with our response. Thank you for taking the time to provide your feedback. Our priority is to cultivate a positive and engaging work environment for our Associates; after all, we are in the hospitality business! In those cases where we have fallen short of that, we want to know so we can respond accordingly. We encourage all associates to utilize our communication vehicles to escalate any issues so they can be addressed in a timely and efficient manner. We appreciate your transparent input and will reflect on it as we continue to make Atrium Hospitality a great company at which to work. We will continue to look at how we can improve our processes, benefits and working environment as we strive to make Atrium Hospitality an employer of choice.
Thank you, again, and we wish you continued success in your future endeavors.
Hotel discounts included for Atrium portfolio in addition to brand discounts
Lunch is included for employees
Svantaggi
Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels.
Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property.
Wages are stagnant
AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person.
Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes)
Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack.
Leadership has been selling hotels off instead of renovating them
Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals)
Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue