Vantaggi
I have nothing positive to say about this property.
Svantaggi
Location, no renovation. Horrible GM, completely afraid of guests and controversy. Presence not felt throughout property, all he cares about is nickel and diming on the bottom end, recording slip & falls and avoiding any real issues. Practically useless, horrible judgement, and LAZY. Operationally, the employees are a complete nuisance and act like children. No matter how much documentation is done....they wont let them go. They keep these useless ppl on staff and then wonder why the scores are abismal. In 3 years, never witnessed the sales team leave property to scout business. Have witnessed the decline of group business, and BT market share since Justin left.....DOS does nothing. No holiday pay - no support from upper management - GM is by far the worst ever...simply employed because of family, not talent or capability...in both he is lacking severely. Entire executive team is reactive...embarrassing because being pro-active in hospitality is not a novel or difficult concept and even easier to execute. The horrible upper management has a trickle down effect to line level employees. Honestly wish I never set foot on this property, I could have done w/o time served. Many employees have been there forever....unfortunately not good because those "vets", are jerks, get some new blood in there.