Disappointed - Recensione dipendente - Dipendente anonimo presso Atrium Hospitality

1,0
3 ago 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

This company purchased some of the very best hotels, and staff in their comp sets. They seem to be willing to put money into the properties in the form of renovations which is great.

Svantaggi

Unreasonably expensive insurance benefits. Reduced PTO plan because it was "too generous". No paid holidays or sick time - so if you have a family be prepared to use all of your vacation time for these two things and never actually get to take a vacation! Significantly reduced Bonus Plan earning potential AND increased required productivity to earn - costing their Top Sellers 10's of thousands of dollars in payouts per year. High turnover, and lack of ability to acquire new talent in all departments due to poor benefits/pay package.

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Risposta di Atrium Hospitality
7y
First, thank you for taking the time to provide your feedback about your time with Atrium Hospitality. We also appreciate your patience with our response. We welcome your comments and take your feedback seriously as we continue to grow while improving our processes, benefits and work to make sure we are paying competitive wages. We are continuing to look at each of these items very critically with the goal of making adjustments when and where possible. We appreciate your input as we continue to make Atrium Hospitality a great place to work and grow! As we continue to grow, we will hire and place the right people in positions so that we can maintain the staffing levels required for optimal efficiency, performance and results. And when those days or weeks come when we know we are asking people to stretch a little further than usual, we will add some FUN to the equation to show everyone how much we appreciate their hard work and personal sacrifice. Again, thank you for your patience with our feedback. We look forward to your continued input as we strive to make Atrium Hospitality a great place to work and grow!

Esplora altre recensioni su Atrium Hospitality

5,0
15 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Free lunch Hotel discount Bouns

Svantaggi

Housekeeping and front desk could be stronger.

1,0
19 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

Svantaggi

Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

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