A Bad Interpretation Of "Hospitality" - Recensione dipendente - Manager presso Atrium Hospitality

I almost spit coffee all over my keyboard laughing at some of the most recent "reviews" of Atrium, as they are clearly planted by shills in the company. They were either posted by corporate shills or deranged lunatics, since they don't seem to have any rational or realistic basis. Atrium, you don't have an "image" problem that needs to be massaged by marketing types, you have multi-level dysfunctions that need courage, brains, and sound morals to resolve. Another "hospitality" management company that just doesn't understand, nor care about, true hospitality as it's ALL about cutting costs to the bone to fatten that bottom line for ownership. The investor mentality has destroyed hotels. This isn't necessarily exclusive to Atrium, as all too many hotel management groups have succumbed to that virus of the relentless pressure from ownership for ever-increasing profits, sacrificing hospitality, guest comfort, and true employee satisfaction along the way, and Atrium is one of the worst offenders of that troubling pattern. There is a lot of disconnect and dysfunction between layers of the organization. There was also an increasingly troubling vibe emanating from the corporate level. Human Resources is extremely dysfunctional in Atrium, another troubling trend in too many companies. Poor systems, poor communication, clueless leadership, just terrible. A friend of mine, who has held executive level positions in companies, nailed it when he observed the people who end up in HR seem to do so because they are incapable of successful job performance in any other area of the organization and he thought it absurd those people who would be otherwise worthless in a company are the ones who end up in charge of vetting and handling personnel.