Ok Company - Recensione dipendente - Manager presso Atrium Hospitality

2,0
22 gen 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great Benefits and Great Work Culture

Svantaggi

Management needs improvement. Lots of work

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Risposta di Atrium Hospitality
6y
Thank you for your valuable feedback. As an organization, we understand the importance of hiring and promoting leaders and managers who, first and foremost, embody our core values of Perseverance, Teamwork, Service and Respect as they play a pivotal role in helping us build a strong, positive and engaged workforce. This is critical to our Associates, our organizational morale as well as the continued success of our business. We are exploring additional ways to work with our Associates, leaders and managers to ensure that everyone receives the support they need to achieve the highest and best results both individually and for their teams. Most importantly, we will continue encouraging open and transparent discussions about how we can all continue growing and developing professionally and personally. We encourage all of our Associates to use the communication resources available to them to communicate any issues in this regard so they can be addressed in a timely and effective manner. We appreciate your input on this important subject and will use it to make Atrium a great place to work and grow. We wish you much success in your future endeavors.

Esplora altre recensioni su Atrium Hospitality

5,0
15 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Free lunch Hotel discount Bouns

Svantaggi

Housekeeping and front desk could be stronger.

1,0
19 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

Svantaggi

Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

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