Vantaggi
- Decent pay (for the middle Georgia area) - Great benefits - medical, dental, vision, flexible spending accounts, life insurance, supplemental sick pay/disability, etc - Very relaxed environment - Amazing coworkers - Independent working instead of handling claims in teams - 8:00 - 4:30 M-F schedule with no overtime "required" - Opportunities for advancement, if you are willing to move
Svantaggi
Well, for starters, there's no training. Literally, none. You sit with support staff pushing paper, then you sit with other claim reps, then all of a sudden, you have your own claims, and a full set of someone else's dumped on you should someone quit or get promoted. The volume of work is STAGGERING. While overtime isn't required, it is kind of necessary if you don't want to fall behind....and once you're salary, you're expected to work late without being compensated for it. The call volume is beyond ridiculous. The boss micromanages, and expectations are typically somewhat unrealistic. The only way you'll be able to move up within the company is if you're willing to move around.
