Great Company, Horrible department - Recensione dipendente - Product Support Specialist presso Autodesk

3,0
19 ago 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great Benefits including generous PTO for hourly employees and a 6 week sabbatical when you hit your 4 year mark and every 4 years after that.

Svantaggi

Current Client Services leadership is a complete joke. CTO decided to offload 60+ American jobs for a cheaper alternative in India. Took a department that thrived through the pandemic and even exceeded productivity standards which were already industry high, and effectively handicapped it. Spoke with several former coworkers still in the department and the morale is at an all time low. Backlog of cases (meaning customers waiting for help) sky rocketed due to outsourced team being ineffective and poorly managed.

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5,0
1 lug 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

This company is amazing! When you start you get a decent sized home office stipend but the on going benefits are great as well, including but not limited to a monthly WiFi reimbursement, a yearly wellness reimbursement, the option to work from a foreign country for up to a month a year, stock options, and much more! Aside from that, all the people I’ve worked with thus far are so easy to get along with and everyone truly pulls their weight.

Svantaggi

Like any large company, there are occasional layoffs,

2,0
12 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The individual contributors, your peers you work with day in and day out are fantastic people! At the IC level, for the most part, it feels like everyone is in the fight together. The work/life balance is good depending on which business unit/team you're aligned with. The benefits are pretty solid, especially the 6 week sabbatical.

Svantaggi

Autodesk moves at the pace of a snail, very slow to take action on anything. Selling is very difficult with all the undocumented approvals, processes, red tape and very few people are willing to actually help! Leadership doesn't care about the people their decisions impact. Feedback is rarely listened to and acted upon. Pay is terrible compared to competitors in this space. Autodesk has embraced a ton of change over the last few years with new marketing, sales and IT leadership and it shows. They are not shy in showing their desire to be the next Oracle at the expense of their people. They are constantly changing tools, processes, people, roles, you name it so you feel like you're under water constantly. Lipstick on a pig.

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