Most favorite job I've ever had! - Recensione dipendente - Client Services Technical Support Specialist I presso Availity

5,0
28 nov 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Definitely my favorite job I've ever worked. Everyone I have met has been so willing to help and is so kind. The environment is relaxed and the trainers do an excellent job keeping the classes interesting. All resources are provided to you before you are solo.

Svantaggi

As with any customer service job, you will have the occasional rude client. Some of the processes could be simplified, but it is my understanding that they are listening to our concerns and are working to streamline these processes.

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Risposta di Availity
3y
Thank you for this spectacular review—the feeling is mutual. We appreciate all you do for Availity and are happy you are part of the team. Customers don't call Availity when things are going well, but at the end of the day, most are grateful for our support. Keeping a positive attitude when customers are having a bad day will greatly delight them. We are always open to process improvement, so if you have any ideas to simplify processes, please share those ideas with your manager. We value the feedback from associates who walk through the process daily. Again, thank you for your kind words. We are glad you're here.

Esplora altre recensioni su Availity

5,0
20 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Svantaggi

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great place to work Remote Benefits Unlimited PTO Work life balance

Svantaggi

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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