Enjoy the telecommunications field - do not enjoy the politics and mismanagement - Recensione dipendente - Dipendente anonimo presso Avaya

Funny how the positive posts are from the outsourced jobs. They transfer their calls back to the US or just close the cases without informing the customer, to meet their numbers. No wonder they enjoy teir work. The customer calls back to the US and we have to deal with the anger and frustration. Training is non existent here at Avaya. They want everything to go overseas. The tools we use or our customers use do not work and yet they keep rolling them out. Great customer service.