Vantaggi
Compensation and benefits are good compared with the industry. Employees have pride and team well together. Avaya is an industry leader and has a proud heritage.
Svantaggi
Executive leadership is completely new. Most of the new executives have a Cisco pedigree and are struggling to redefine corporate culture. Avaya's corporate vision is not well defined nor communicated, and there is too much uncertainty. North American business is lagging and many jobs are moving to lower cost markets. Unfortunately, the company is laden with VPs and directors who mull over forecasts and discuss Power Point presentations on endless conference calls, but do shamelessly little to bring value to the business. Customers are disappointed because the company is not able to spend money to improve its outdated systems and processes and it really shows. As a salesperson I spent 60% of my time correcting company records and trying to navigate internal processes.