The company is getting slower as it grows - Recensione dipendente - Dipendente anonimo presso Avaya

Too much offshoring of support to save support cost is driving customers away. There is breakdown between communication of leadership in different parts of the business and the world. Upper management is caught up putting out fires rather than helping the business improve. The company just brought on many more employees from Nortel. Some of the upper management is changing, I hope this leads to better more agressive direction.