Avaya has lost its way... - Recensione dipendente - Dipendente anonimo presso Avaya

No company vision. No customer focus. A lot of lip service by middle and top management. The Nortel data portfolio is relegated to a minor focus within the company. Avaya does not have a clue about the channel and what it takes to keep them motivated. Bureaucratic internal processes make customer focus impossible. Many employees feeling dissatisfied and disillusioned due to all of the above.