Vantaggi
If you always wanted to be a chicken in a hen house, you are in luck.
Svantaggi
Bullying, sexism, discrimation. It is honestly like being in a school yard. As a full time working straight white male and father doing childcare for 2 young children and managing a disability, it was constantly drummed into me how easy I have things and how privileged I am. At one point I even had to tick a box confirming I understand my privilege.... regardless of the fact there was bullying towards people of the above characteristics. They broke clear rules of contracts and cost my family a great deal of money. Poor management and leadership. I can only speak from my the my experience of the department I was in. I've heard horror stories from other areas, and amazing things about others. Huge company so roll the dice and you might end up in an area with great leadership. Very unprofessional. Feel sorry for customers wanting to talk to someone and end up talking to a person unable and not allowed to deviate from a script or adapt to customers needs.