Top tier - Recensione dipendente - Technical Support presso Axon

4,0
9 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great mission Fantastic Values Good pay Amazing culture best company I've ever worked for

Svantaggi

A lot of changes since i was hired. For example I was hired as salary and had unlimited PTO then at the end of the year they switched me to hourly and 80 hours of PTO (80 is ridiculous)

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Risposta di Axon
6mo
Thank you for your feedback and for taking the time to leave a review. We’re glad to hear how strongly you connect with our mission, values, culture, and the work you do with customers. We're so happy you're on our team. We appreciate your comments. Feedback like yours helps inform ongoing conversations as we continue to grow and evolve.

Esplora altre recensioni su Axon

5,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good support and cool projects

Svantaggi

not much, lots to learn

2,0
2 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay and benefits Flexible PTO RSU's

Svantaggi

Company morale is low. The other recent reviews stating this are extremely accurate. Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service. Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience. RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually. Not enough staff to support the RMS customer base and ticket counts have ballooned.

3
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