Axon - Recensione dipendente - Dipendente anonimo presso Axon
4,0
26 apr 2018
Dipendente anonimo
Dipendente attuale
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
Above average pay, good product, great customers.
Svantaggi
Difficult to sell a complex solution over the phone, many non sales tasks filter back to sales reps.
Risposta di Axon
7y
Thank you for taking the time to write this review. We appreciate your contributions to our sales team, and are glad you feel the same way we do about our customers. We're taking your feedback into consideration and do hope to continue to hear from you via our internal communication channels. Thank you for all that you do!
Company morale is low. The other recent reviews stating this are extremely accurate.
Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service.
Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience.
RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually.
Not enough staff to support the RMS customer base and ticket counts have ballooned.