High qualified staff. Good salaries. A great company's mission. Very dynamic business environment.
Svantaggi
Increasing corporate rules. Extremely stressful. Zero support. Not realistic goals.
Risposta di Axon
3y
Thanks so much for the positive review. We also appreciate your candor and are working diligently towards enhanced internal processes to support our employees and quickly growing global business.
Company morale is low. The other recent reviews stating this are extremely accurate.
Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service.
Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience.
RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually.
Not enough staff to support the RMS customer base and ticket counts have ballooned.