Great People Awful Higher Ups - Recensione dipendente - Customer Service Representative presso BCF

2,0
30 giu 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Big Discounts Friendly Group of People Interesting Products Decent pay rate if your casual Theres great people who will teach you awesome information and the products and services if they get the chance Cool app that gives you access to mental and physical heal support

Svantaggi

Constantly understaffed During peak busy periods theres times only have 2 or 3 people on in the whole store Disorganised upper management dont train store managers properly, dont give them enough support. Don't believe them about career progression they never hire within the company. Alot of training that's actually hallow and ticking boxes to cover them

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Risposta di BCF
11mo
Thank you for taking the time to share your feedback. It’s great to hear you’ve had positive experiences with the team, the discounts, and the support resources available. We're especially pleased that you’ve found value in the knowledge shared by your peers and our focus on health and wellbeing through the Sonder app. We’re sorry to hear about your concerns regarding staffing levels, training, and internal progression. We understand how important it is to feel supported and to have clear development opportunities. We are continuing to look for ways to improve the team member experience. Thank you again for your insights- they are valuable in helping us grow stronger everyday.

Esplora altre recensioni su BCF

3,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Discount, generally enjoyable teams to work with.

Svantaggi

Pretty standard retail issues, pay isn't special, customers can be taxing and workload is high during peak periods

5,0
26 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good hours, great team and great opportunities.

Svantaggi

I didn’t find any cons

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Risposta di BCF
4w
Thank you for taking the time to share your experience with us- we really appreciate your feedback. It’s great to hear you’ve enjoyed the hours on offer and being part of a supportive, collaborative team. Creating an environment where our team feel connected and have access to opportunities to grow is something we’re really passionate about, so it’s fantastic to see that reflected in your experience.
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