BECU has lost its way… - Recensione dipendente - Manager presso BECU

1,0
18 giu 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits: Pension and generous PTO

Svantaggi

CEO: came from bank and has changed the culture from member driven to profit driven. Hired most of exec team from outside of state and are flown in on members dime constantly. They have no tie to local community where the majority of members are located. Culture is toxic: employees aren’t listened to and penalized for speaking up, very bureaucratic, countless projects started and never finished with many spanding over multiple years (again wasting members money)

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Risposta di BECU
1y
Thank you for sharing your honest feedback. We’re glad to hear that the benefits, such as the pension plan and generous PTO, have been positive aspects of your experience. These are important elements in supporting employees and creating a balanced work environment. However, we also hear your concerns about the cultural and leadership changes you’ve observed, and we take them seriously. The shift from a member-driven focus to what feels like a profit-driven approach, along with the disconnect between leadership and the local community, are deeply concerning. A strong connection to the community is a cornerstone of our mission, and it’s critical to ensure that leadership decisions align with those values. Your comments about the workplace culture and employee experience are equally important. Employees should feel heard, respected, and supported, and it’s troubling to hear that this hasn’t been your experience. Unfinished projects and bureaucracy not only hinder progress but also risk wasting valuable resources. Thank you for your feedback—it’s a reminder of the importance of staying true to our core values and ensuring that every team member feels valued and empowered. We are committed to reflecting on these concerns and continuing to drive the organization in a positive direction for members and employees.

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5,0
18 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Self manage, managers don’t micro manage. Remote work. Great benefits. Good culture. Competitive pay.

Svantaggi

There can be lots of changes when you’re hired.

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Risposta di BECU
3mo
Thank you for sharing your feedback. It’s great to hear that you value the autonomy in your role, the trust from managers, and the flexibility of remote work. It’s also encouraging to see benefits, culture, and pay recognized as positives — those are important parts of the overall experience. We also understand your point about the pace of change, especially early on. Starting a new role can already be an adjustment, and navigating changes at the same time can add complexity. While change is often part of growth and improvement, your perspective is a helpful reminder of the importance of clear communication and support during those transitions. Thank you again for taking the time to share your experience.
1,0
19 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are many employees who care about the mission, values, each other, and members.

Svantaggi

Within the Technology organization, there is growing concern regarding the consistency and transparency of hiring and promotion practices following the 2023 CTO transition. Over a relatively short period, the composition of senior leadership changed significantly, with a large percentage of new hires and promotions appearing to originate from overlapping professional networks, referral pipelines, or ethnic background. There is perception that advancement opportunities increasingly favored candidates connected to existing leadership circles, raising concerns about whether hiring standards and evaluation processes are being applied consistently across Tech. As these leadership changes cascaded through reporting structures, teams became increasingly homogeneous in background and prior affiliations. This contributed to employee concerns about reduced diversity, diminished internal mobility, and the potential for affinity bias in hiring and promotion decisions. The resulting leadership composition also became noticeably less diverse over time, which contributed to perceptions of affinity bias and employees outside the dominant leadership network can appear sidelined in promotions, influence, and career growth opportunities, contributing to a perception of favoritism and inconsistent standards. As leadership composition became noticeably less diverse, the corresponding teams become less diverse as well.

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Risposta di BECU
1mo
Thank you for taking the time to share your feedback. We appreciate your recognition of the many employees who remain deeply committed to our mission, values, members, and one another. Those connections are an important part of what makes the organization special. We also understand the concerns you've raised regarding hiring, promotion practices, and career growth opportunities within Technology. Perceptions of fairness, transparency, and equal opportunity can have a significant impact on trust and engagement. When employees question whether processes are being applied consistently, it’s important that those concerns are heard and thoughtfully considered. We will ensure this feedback is shared. Your advice around transparency, accountability, and independent review is noted. Building confidence in hiring and advancement processes requires ongoing attention and a commitment to ensuring employees feel opportunities are accessible, merit-based, and clearly communicated. Thank you again for sharing your perspective. Feedback like yours helps inform important conversations about culture, trust, and employee experience.
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