Good company and benefits - Recensione dipendente - Customer Service Guide presso BT Group

4,0
10 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Company has good benefits and competitive pay. There are several great benefits including discounted internet and phone plus very flexible working hours. The people are great and the atmosphere is very inclusive.

Svantaggi

The introduction of an AI based call listening system that you don’t get trained on directly affects if you get your bonus or not. For 18 months I always got my bonus based on good customer feedback but since the AI has come in I haven’t received my bonus. It’s cost me almost £100 a month.

Esplora altre recensioni su BT Group

5,0
6 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good money, so good money

Svantaggi

Long hours very long hours

3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people there were great.

Svantaggi

The company doesn't seem to understand the current security market.

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