Vantaggi
Work/life balance - flexible working (can manage office/home working as I wish), hours are good Generous holidays - 27.5 days Good People Most people generally want to do a good job for their customer
Svantaggi
Performance Management - absolutely no correlation between performance and quarterly ratings. No explanation of how it is handled, has effect of de-motivating people, based on loyalties rather than evidence. Pay Rises - practically non-existent. Promotion - ditto. Have to move jobs to fight for extra pay Too much knowledge stored locally so when someone leaves it goes with them Quite disorganised at times - too much time taken up justifying every action, seeking approval from hierarchy, going down one route only to have senior management change their minds