Customer Service - Recensione dipendente - Customer Service presso Baxter

4,0
5 ott 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay starts around 40k, majority of representatives move up quickly. Rewarding work, customer-facing speaking with nurses and dialysis patients and providing products that help sustain lives. Split between two divisions: Renal (dialysis home patient side) and Medical products (hospital side)

Svantaggi

Like most office environments there can be quite a bit of nepotism. A lot of push to remain on phones and "adherence metrics." Supervisors/Managers sending out alerts to "take a call" can be quite annoying at times considering all agents are already on the phone with customers. The dept has been doing better with their new director and morale has been increased

Esplora altre recensioni su Baxter

5,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great place to work for!

Svantaggi

Needs better management process for growth

1,0
30 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Was a great company 5 years ago. Declined heavily in the last 3 years. Way too many lay offs and restructuring.

Svantaggi

Favoritism. Manager has no answers looks to someone they manage for answers. This person gatekeeps information and is overall toxic. Contradictory instructions. Managers will rely on bad information and then different managers will give you conflicting orders. If you try to go to the upper managers they will terminate you and lie about it. You could be asked to solve problems you were not hired for.

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