Vantaggi
Employee Discount Fellow Co-Workers where fun to work with The benefits where not that bad--Medical was decent but Dental need alot of improvement--cheap is not always the best solution
Svantaggi
Not knowing schedule till a few days before the week started No chance for promotion--seemed to promote people who where willing to break rules to get the #'s they where looking for The managers had favorites and they worked with those favorites very closely The other major thing is that managment needs to remember that the customer is where they get their business from. They do not realize that they lose customers from the way they treat them, like sitting on the "bridge" and talking their time to answer a customers questions or to resolve an issue. they also need to teach the service desk people how to respect the customer--even though the customer does get upset. They need to realize that this customer just spent a lsarge amount of money related to that customer even though it may not be a large amount of money for other people.