A Manager needs tools to manage - Recensione dipendente - General Manager presso Best Buy

3,0
25 gen 2009
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fast-paced environment. You never watch the clock as your shift/day flies by. If you like electronics and innovation, it's a very cool place to work. Fair pay, great benefits, loads of opportunity for advancement and career growth. The staff discount (cost plus 10) is decent although the costs that Best Buy reports are a false way of controlling this.

Svantaggi

District team states we are behaviour driven and results oriented yet we track every key sale statistic every 1/2 hour in a binder? DM only cares about PSP (warranty) and holds sales calls weekly to focus solely on this! Some stores simply inboard the PSP to make themselves look good and everyone knows it including the DM but he turns a blind eye as it makes him look better. Show some integrity (1 of our values) and call people out for Gross Margin abuse. Managers are not allowed to "hide" in the office and need to be on floor all the time to avoid criticism from district team. I need time to plan, meet with people, complete all the paperwork expectations, email requirments etc. A GM should be able to wear a nice oxfrod style shirt and manage the business like a DM does when he comes in. Not have to spend 100% of their time showing customers where DVD's are and answering compaints about our warranty (#1 issue).

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5,0
13 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of PTO and good benefits

Svantaggi

There is some micromanaging that takes place and might get hectic at times.

3,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Svantaggi

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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