Working at Best Buy... - Recensione dipendente - Home Theatre Specialist presso Best Buy

1,0
12 set 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The discounts are very good.

Svantaggi

The company is very unstable; from my understanding, there have been several positions that were cut from the hierarchy, including management and supervisor positions in the last few years. Although the store advertises that it's a non-commissioned, no pressure environment--I beg the differ. It is a very high pressure environment for the average amount of pay. An average Full-Time associate is expected to 'perform' by selling the extra service plans that are attached to every product in the store--therefore it causes favoritism to those that can sell service plans. The service plans are ridiculous to sell--most of the employees and managers that sell them would not buy it themselves. Example: a recently released Ultimate Protection Plan can cost as much as $29.99 per month for 3 years for a laptop that is only worth $1000--many exclusions with the UPP as well-it doesn't cover physical damage, lost or stolen, and water damage. (The newly released UPP for tablets only, does cover damage, except you're paying up to $16.99 per month for two years-that equates to $450 after taxes--you may as well just buy a new tablet!) Trying to sell these service plan is the biggest headache. This has caused a lot of manipulation of numbers to make it appear the company does well. During a sales presentation, take notes when the salesman tries to sell you the extra protection, once you say no, you will get many rebuttals as to why you are not purchasing the services. If they are desperate for numbers that day to meet there budget, they would go as far as trying to give you the service for free. Example: If the product costs $1000 and the service costs $300, they will goes as far as selling you the product for $700 and adding the service for $300 to make it an equal $1000. It's business relies on selling extra service plan and the day you can not sell it, the day you will get laid off.

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5,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

discount schedule maintaining just one area clean and knowing about the better product

Svantaggi

Training, managers being on your bubble everyday knowing you’re the top rep and know how to do your job

3,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Svantaggi

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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