Best Buy feels squeeze from online, it rolls downhill - Recensione dipendente - Sales Representative presso Best Buy

1,0
27 set 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working around electronics, technology, if you are into that sort of thing.

Svantaggi

Best Buy is getting the squeeze from HQ, because it is not making the "stock holders" happy. Working at Best Buy, you will hear A LOT about the stock holders. It seems Best Buy is working for the stock holders, and not the customers. Best Buy is slowly falling into the abyss much like the titanic because of competitive online shopping, mainly Amazon. Best Buy's capsizing is inevitable, but the management (feeling pressure from HQ) is trying to frantically plug as many holes as it can. This means downsizing staff and significantly less management (ask any current Best Buy employee about the recent downsize). This means no room for advancement. Also from the pressure comes 'performance' write-ups (counselings). If a customer wants to buy a flat screen TV, you must attach X amount of items to the TV to sell along with it (cables, service plan, ect.). If the customer doesn't want any of that extra stuff, you will get a counseling. This is their way of trying to make you into the creepy, pushy, annoying sales rep that will make the stock holders happy. But they don't realize that this pushes away customers, accelerating their demise.

Esplora altre recensioni su Best Buy

5,0
13 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of PTO and good benefits

Svantaggi

There is some micromanaging that takes place and might get hectic at times.

3,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Svantaggi

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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