Best Buy, great people, needs reality check on prices. - Recensione dipendente - PCHO Senior presso Best Buy

4,0
9 apr 2009
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Varies from box to box but I would say the people. People come and go but I can honestly say the management is very involved. There are a lot of people who find their main concern to be the customers experience and this leads to a great operating model. When the customer centricity model is actually reached it is a great success but often is left on the wayside shortly after discussing the importance in order to reach monetary goals.

Svantaggi

Paper thin margins do not lead to growth. It leads to pressure and turns customers away. We all know that BBY is a business and trying to make money. But marking up cables and junk is just going to lead the customers to buy the big tickets instore and the rest online.

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5,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great General Manager, that’s about it.

Svantaggi

All of the leadership besides the GM were unprofessional. They couldn’t help it but most were incompetent.

3,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Svantaggi

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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