Company is obsessed with metrics and not customer experience - Recensione dipendente - Retail Sales Associate presso Best Buy

3,0
2 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I really loved that I was usually always busy at the Best Buy I worked at. The first location I worked at closed. There are some really cool people who work at Best Buy. I made some great friends. I loved working with the customers most of the time and advising them.

Svantaggi

But what is frustrating is being expected to be able to do everything, I wasn’t trained to do certain things and they expected me to do them without help. They wanted me to make $8000 a day and not get paid any extra for it. They expect you to act like a commissioned salesperson but do not pay you a commissioned wage. I have worked commissioned sales with expertise and consultative selling. I had sales goals to meet and attachment rates and metrics that they would ride me about, but I wasn’t getting paid any more for selling more. They didn’t let you just chit chat with your coworkers. That’s why I left. I was a high performer. I was not compensated as one. I was paid $18 an hour for my sales experience. They want you to get credit cards and memberships which are good for some people. But they’re cheapening their product by creating this membership.

Esplora altre recensioni su Best Buy

5,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team environment Cohesive structure from corporate to store

Svantaggi

Sometimes irregular schedule Overly pushy on Credit Card applications

3,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Svantaggi

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

Vedi recensioni per: Utile|Valutazione|Data|Tutto