Cautionary Tale for Leaders and Customers Alike - Recensione dipendente - Senior Leadership Team Member presso BetterUp

1,0
9 gen 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Inspiring vision and mission with passionate employees, coaches and customers.

Svantaggi

I left a stable, rewarding career to join BetterUp, enticed by its image as a mission-driven unicorn startup. The reality was anything but. The CEO, Alexi, lacks the ability to lead through change with vision or grace. His leadership style hinges on fostering fear, uncertainty, and doubt—tactics that breed chaos rather than cohesion. Internally, BetterUp operates like a twisted version of The Hunger Games. Survival requires abandoning your values and playing desperate political games to impress the "OG" inner circle of leadership. To succeed, you’ll need to prove you’re “zesty,” a “craftsperson,” and “playful”—arbitrary buzzwords that hold more weight than genuine leadership or expertise. For potential senior leaders: think twice. You’ll likely find yourself drowning in politics, with no room for authentic leadership or values-driven decision-making. The disconnect between BetterUp’s glossy marketing and its toxic internal culture is glaring. For customers and potential customers: be aware that BetterUp’s leadership structure is riddled with confusion and misaligned priorities. With titles like Chief Information, Innovation, Information, and Impact Officer or Chief People, Community, Talent, and Impact Officer, it’s no wonder critical decisions falter. No one is truly advocating for the customer experience. What could go wrong inevitably does. BetterUp is a masterclass in how not to scale a company or lead with integrity. Proceed with caution—if at all.

Esplora altre recensioni su BetterUp

5,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing team Rewarding cross functional work Interesting tasks Learning opportunities Flexible work schedule

Svantaggi

As this is a contractor role, there are no benefits

5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Svantaggi

If you want a boring job, this is not the place for you.

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