- Dangerous workplace. Back rooms are too small, things have to be stacked high which is a hazard. It is constantly a hazard. Staff have hurt themselves yet we were never given incident report forms…
- Back room does not have a sink/running water. Staff constantly having to buy their own water daily once their bottles run out
- No fridge
- Head Office is a mess. Everything is so disorganised
- Shoes are bad quality and are constantly doing faulty returns (and we get in trouble for it)
- Impossible deadlines for tasks
- Misogyny and sexism in regards to uniform/makeup
- Styles are constantly out of stock, customers get mad at us
- You have to only give 1 side of the shoe. Customers complain about this to us and online when we are just complying with policy. Customers always asks for the other foot so just double handling constantly
- Extremely high turn over of staff. Lost 5 staff members in 6 months. Multiple managers as they got fed up with it
- Impossible work hours. Finishing at 9:15 pm, with travel time home, and then work at 8am the next morning. Legally you need to have 12 hours between each shift
- Constantly contacting head office about things and them not replying. Then we get a customer complaint about that thing and they say “why is this like this?!” when we’ve already told them
- Never provided a first aid kit
- Never any positive acknowledgment or appreciation
- WORST point of sale system and procedures