Wish I never joined. - Recensione dipendente - Account Executive presso Billtrust

2,0
20 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people. Many of the people here are great and supportive, Customer reps are making some money.

Svantaggi

Leadership turnover is constant, including a complete reset of the C-suite. New leadership has unrealistic expectations that don’t align with the current state of the product or the market. The product is not enterprise-ready and lacks an API-first architecture and global capabilities, making it difficult to compete and sell into complex environments. Sales leadership culture is a major issue and is being exercerbated with a newly hired sales leader and continues with a long-tenured sales leader. Both treat people poorly and should be removed. Poor people management and overselling of product capabilities to prospects was common, but I think is being addressed now with the new CRO and Rev Ops leaders who I like. Very few reps are making real money, and earning upside is limited.

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5,0
9 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Ownership and drive are rewarded

Svantaggi

Lots of org changes after PE camein

2,0
2 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good payment platform for mid-market companies

Svantaggi

If you’re an experienced sales rep, avoid this company. They’ve gone through multiple structural changes over the last year, and another one appears to be coming soon. The PE firm already cleaned house across leadership and brought in a brand new executive team with little to no experience selling accounting software. The organization feels extremely disorganized. Expect heavy micromanagement through tools like Gong and Force Management training. AEs are treated more like glorified BDRs, while SEs control most of the sales cycle. Even getting deals approved internally is painful, with layers of unnecessary approvals slowing everything down. Hardly anyone on the net new logo team made quota last year, and this year appears to be trending the same way. Territories are divided using poor Salesforce data. Out of roughly 250 assigned accounts, maybe 30 actually fit the ICP. Training is practically nonexistent after they let go of most of the training staff, and marketing is ineffective. The one positive I’ll give Billtrust is that the product itself is solid. However, implementation costs can be absurd, sometimes costing more than the subscription fees themselves.

3
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